How do i change dashboard owner?

Christopher July 29, 2024

I have JSM Data Centre. I have a dashboard with an owner who has left the company. How do I change it? I can only see the option to edit Viewers and Editors. I am a Jira Admin.

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Hans Polder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 29, 2024

@Christopher ,

In DataCenter you can overrule a Dashboard Admin as follows:

  1. Go to the cog wheel icon on the top right (Settings)
  2. Choose 'System'
  3. Go to 'Dashboards' on the left menu
  4. Search the dashboard in question (search works a bit wonky, if needed put items between "" to find specific dashboard names. If you don't search for the full name, include % in front and at the back of the query to find all related dashboards.
  5. Via the cog wheel icon on the right of any dashboard,  you can choose 'Change owner'

Same also applies to changing Filter owners - just choose 'Filters' in the right menu when opening 'System Administration'.

Christopher July 29, 2024

Thank you, this is the correct answer.

0 votes
Alain Kovacs
Contributor
July 29, 2024

Hi @Christopher ,

I don't have access to a DataCentre instance, but I don't see why it would be too different. In Cloud, this is how it looks like.

If you can't see this option, do you have an Org admin? Can he see this option?

1.png

 

Later Edit: I can see that that option is only available for my own dashboards, so I could change the assignee myself, in this case, you might need an Org Admin to impersonate the user, and then assign the dashboard to somebody else.

Christopher July 29, 2024

Hi, I do not have that option. I am full and complete Admin.

Alain Kovacs
Contributor
July 29, 2024

Later Edit: I can see that that option is only available for my own dashboards, so I could change the assignee myself, in this case, you might need an Org Admin to impersonate the user, and then assign the dashboard to somebody else.

Hans Polder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 29, 2024

This is not needed - see my other response. 

Keep in mind that when Jira instances are linked to an AD, an account could actually be deactivated, making it questionable if you can impersonate a user successfully.

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