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How do I trigger an email to a distribution list.

I looking to send a customer notification email to an email distribution list when a specific status is triggered in one of my workflows. 

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Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Jul 23, 2020

You can use automation - project settings > automation. 

trigger - on transition

conditions - as necessary

action - send email

Thanks Jack!! 

Hi Jack!  For some reason, all my automation emails that are going to a distribution list are failing.  Is there something special I need to do?

I am having the same issue. Were you able to get it working? @Colleen Gotling 

Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Apr 17, 2023

@Alan Bruce ,

this is a rather old post. I'm wondering if your issue is actually related or not. Would you mind sharing your automation here so that we could assess further?

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