Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How do I customize Service Desk Login Page ?

Edited

I am new to service desk using cloud option. 

Would like to modify the login screen and have a registration option for non registered customers. 

Does could help desk support this option already ? 

 

Thanks,

Yair

1 answer

1 accepted

1 vote
Answer accepted

Hello Yair,

Thank you for reaching out to Community!

The ability to customize the login page was implemented only in Service Desk Server. For now, we must wait until the feature be implemented in Cloud. 

I sent a message to the team responsible for this feature asking if there are any plans to add this feature also in Cloud. Once I have a response, I will update here.

Please, click on vote and watch to receive updates about the feature:

Regards,
Angélica

Like Angélica Luz likes this

Hi Angelica , 

Is the any update regarding this option ? 

 

Thanks,

Yair

Hello @Yair Hougui,

This option was added a while ago and it’s possible to add a message to the login page.

Add a login message in your help center 

As an administrator, please access the customer portal and click on Customize > Add a login message:

 Screen Shot 2021-11-29 at 17.41.39.png

Screen Shot 2021-11-29 at 17.42.26.png

Screen Shot 2021-11-29 at 17.44.05.png

Hope this helps!

Kind regards,
Angélica

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira Service Management

Next level incident management in Jira Service Management

Hello Atlassian Community! We’re thrilled to announce some exciting changes to incident management in Jira Service Management Cloud, in order to give your teams extra muscle during incidents, and ...

1,557 views 20 12
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you