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How do I customize Service Desk Login Page ?


I am new to service desk using cloud option. 

Would like to modify the login screen and have a registration option for non registered customers. 

Does could help desk support this option already ? 




1 answer

1 accepted

1 vote
Answer accepted

Hello Yair,

Thank you for reaching out to Community!

The ability to customize the login page was implemented only in Service Desk Server. For now, we must wait until the feature be implemented in Cloud. 

I sent a message to the team responsible for this feature asking if there are any plans to add this feature also in Cloud. Once I have a response, I will update here.

Please, click on vote and watch to receive updates about the feature:


Like Angélica Luz likes this

Hi Angelica , 

Is the any update regarding this option ? 




Hello @Yair Hougui,

This option was added a while ago and it’s possible to add a message to the login page.

Add a login message in your help center 

As an administrator, please access the customer portal and click on Customize > Add a login message:

 Screen Shot 2021-11-29 at 17.41.39.png

Screen Shot 2021-11-29 at 17.42.26.png

Screen Shot 2021-11-29 at 17.44.05.png

Hope this helps!

Kind regards,

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