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How do I add a person in CC to a ticket?

arodriguez
arodriguez
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April 20, 2020

To confirm, 

 

If an user sends the email to support@company.com WHILE CCing a co-worker with a jira account.. that CC doesn't mean the user will be added to the ticket automatically. Correct?

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Fabio Racobaldo _Herzum_
Fabio Racobaldo _Herzum_
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May 21, 2023

Hi @arodriguez ,

there is an open request for that https://jira.atlassian.com/browse/JSDSERVER-823

Fabio

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