You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.
View groupJoin the community to find out what other Atlassian users are discussing, debating and creating.
I am a Org and Site Admin as well as a JIRA-administrator. I have multiple projects within my JIRA service desk. I want to add myself as a customer to my test project that I created. The reason is because I want to see what a customer can see. I want to know if me as a customer with a different account from my admin account can see other projects. I want the customer that I add to my project to only be able to see my project and no one else. Is this possible?
Hi @Fahad Akhtar - You definitely should be looking at creating a test customer account, independent of your other internal account(s) that give you full/additional access based on the role you are in.
How do you create new customer accounts now ? Would you be able to create a new customer account for internal testing purpose just the way you create your real customers ? If needed, you could create a test organization to associate this test customer account with.
Here are a couple of Atlassian provided links that might be helpful -
https://confluence.atlassian.com/servicedeskserver032/setting-up-service-desk-users-828800658.html
https://confluence.atlassian.com/cloud/manage-jira-service-desk-customer-accounts-913213935.html
Thanks
Kalyani
Hello there Cloud Community members! Today, we’re thrilled to announce Jira Service Management, the next generation of Jira Service Desk. Jira Service Management touts advancements in IT service ...
Connect with like-minded Atlassian users at free events near you!
Find an eventConnect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.
Host an eventYou're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.