How do I access the Jira Servive Desk?

[Duane Hamby]

Hello, I just signed up for the hosted Jira Service Desk trial today (the one that integrates with our existing Confluence site). When I sign in to to Confluence I don't see any sort of link or reference to Service Desk. What's the proper way to access Jira SD?

[Jose Jimenez]

Hello Duane,

Service Desk is a plugin for JIRA, not Confluence. You'll find the access to the plugin in the upper bar of your JIRA instance.

However, you can link a Confluence space to your Service Desk project so users can search solutions in the KB.

Hope it helps.

[Duane Hamby]

Looks like I just had to wait a while. It finally showed up.