I'm creating a sync between Jira Service Desk and another system that has customer email addresses and I want to bulk add customers to organizations within Jira Service Desk.
With the upcoming changes in the Rest API, I can't figure out how to convert my list of customer email addresses into an accountId .
I need the accountId in order to add customers to organizations, so it seems until I can successfully lookup the accountId I'm stuck.
Hi @Nathan Given ,
you should get the accountId as a response when creating the customer. Please take a look at the REST API documentation:
Here's another way if the customer already exists:
(it turns out I needed @Jakub Sławiński suggestion with this one.)
It has query parameter.
The returned list of customers can be filtered using the
queryparameter. The parameter is matched against customers'
...eturns true if any content is returned for the webResponse.body.data.first s...