I'm creating a sync between Jira Service Desk and another system that has customer email addresses and I want to bulk add customers to organizations within Jira Service Desk.
With the upcoming changes in the Rest API, I can't figure out how to convert my list of customer email addresses into an accountId .
I need the accountId in order to add customers to organizations, so it seems until I can successfully lookup the accountId I'm stuck.
Hi @Nathan Given ,
you should get the accountId as a response when creating the customer. Please take a look at the REST API documentation:
Here's another way if the customer already exists:
(it turns out I needed @Jakub Sławiński suggestion with this one.)
It has query parameter.
The returned list of customers can be filtered using the
queryparameter. The parameter is matched against customers'
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