Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How can I access transition properties in Jira Automation

I have a scenario where I want to run an automation rule based on a transition... the status doesn't change so I am trying to access transition properties to identify the transition the user clicked. How can I do this? 

1 answer

1 vote

Hi @Layton Everson 

Interesting question. For self transitions (I guess that's what you have) you can configure a rule to trigger on Transition where from and to status are same. Jira's issue history will still have this information which you are access using this smart value.


This will give you something like this.

{status=[ChangeItemBean{field='status', fieldType='null', from='3', fromString='In Progress', to='3', toString='In Progress'}]}

I hope it helps. Let me know if that's what you were looking for.


Is there a way to see the output of {{changelog}} ?

Just use it in the comment or log. I shared above the output of {{changelog}}

Like Layton Everson likes this

And you are saying that the change log will contain the transition properties? I'll check it out. 

Suggest an answer

Log in or Sign up to answer
Site Admin
Community showcase
Published in Jira Service Management

Next level incident management in Jira Service Management

Hello Atlassian Community! We’re thrilled to announce some exciting changes to incident management in Jira Service Management Cloud, in order to give your teams extra muscle during incidents, and ...

1,628 views 20 12
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you