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Hosting of Jira Service Desk

Can anyone tell me where Jira Service Desk (or the whole Jira suite) is hosted? We would realy like to know for privacy terms etc.

1 answer

Hi @Hanno-Wybren Mook 

You can see details on where Cloud products are hosted on the Cloud Hosting Infrastructure page.

Specifically, see...

Our cloud hosting infrastructure for Jira Software, Jira Service Desk, and Confluence includes AWS regions across the United States, Germany, Ireland, Singapore, and Australia.

Our platform optimizes where customer data is located based on origin of access, ensuring more reliable performance and reduced latency. As an example, if the majority of users access your organization's Jira or Confluence cloud instances from Europe, then their data will be migrated to and stored in Europe.

-----------------

You can see where your product content is hosted as an Org/Site Admin:

  1. Go to https://admin.atlassian.com/
  2. Select your organisation
  3. From the top navigation bar, select Security
  4. Select Data Residency from the left-hand menu

I believe Jira Service Desk is included with Jira data.

For more information on managing data residency, see this page

Ste

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