Hey everyone,
I've been going through a couple of community posts and JAC tickets (e.g. https://jira.atlassian.com/browse/JSDSERVER-1733) but as these are quite old I'm seeing if there is any other solution out there at this time.
At this time the highlighted option for a comment is
We would like to have the Comment internally one set as default to make the conscious decision to share something with a customer instead of the other way around.
Is there a dark feature I'm missing (or a regular one)? As we have multiple JSM project I'm hoping to find something that can be implemented project specific.
HI Dirk,
Unsure how I missed this post so apologies for the delay but we actually have an app that does just that! The app is called DoubleCheck for JSM - it allows you to set the default setting to comment internal vs external. Additionally, it will allow you to have a pop up to confirm sending a message externally. The app works at the project/issue level and has a great degree of customization. You will find the listing here:
Please feel free to reach out with any questions!
Alex
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