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Hide one service desk project from another

Harshit Goyal June 8, 2020

We have 2 service desk project for 2 different products and we do not want members of service desk1 to browse project of service desk2 and vice-e-versa. 

I think members of both project are in jira-servicedesk-user group that is creating the problem but I have tried creating seperate group and roles but none seems to resolve the issue as I need to provide browse project permission to jira-servicedesk-user group. If I remove this group from permission there is an warning message.

Kindly suggest how to resolve it.

1 answer

0 votes
Christian Nordström [Eficode] June 9, 2020

you sett under users and roles in project settings the group to right role and under permission in the project there shall you use project role. then only the agents ho has right group only to see the project and not the others.

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