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Hide approval system comment in Jira Servicemanagement

Hello JSM Magicians,

Is it possible to disable the system comment of an approval in Jira Servicemanagement cloud?

Thanks!

Robert

Approval-comment.jpg

1 answer

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Answer accepted

Hello Robert,

Thank you for reaching out to Atlassian Community!

The Status approved is added by the system when someone approves the ticket and it's not possible to disable or hide this information.

I didn't find any feature request suggesting this, so please, feel free to raise one on jira.atlassian.com (project JSDCLOUD) adding more details about why this feature would be important for your environment. 

Regards,
Angélica

Hi @Angélica Luz , 

thank you for the answer!

Regards,

Robert

Like Angélica Luz likes this

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