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Hidden fields with preset values not populating

Shane Doyle
Shane Doyle May 29, 2020

I have a service desk request type that has Epic Link as one of its "Hidden Fields with preset values", but it seems like this doesn't always populate the Epic Link field. 

 

 

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Suzanne Seaton
Suzanne Seaton July 20, 2020

We still have not resolved this issue; any input is much appreciated!

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Olga Videc
Olga Videc
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June 1, 2020

Hello @Shane Doyle 

Can you re-upload the image? So we can see the problem more clearly.

Thanks,

BR, Olga

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