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What are the following errors?
2022-05-24 23:05:41,494 HealthCheck:thread-4 ERROR [c.a.t.j.healthcheck.support.EolSupportHealthCheck] An error occurred when performing the EOL check, see the exceptions for more info
java.net.SocketException: Connection reset
at java.net.SocketInputStream.read(SocketInputStream.java:209)
at java.net.SocketInputStream.read(SocketInputStream.java:141)
at sun.security.ssl.InputRecord.readFully(InputRecord.java:465)
at sun.security.ssl.InputRecord.read(InputRecord.java:503)
at sun.security.ssl.SSLSocketImpl.readRecord(SSLSocketImpl.java:973)
at sun.security.ssl.SSLSocketImpl.performInitialHandshake(SSLSocketImpl.java:1375)
at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1403)
at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1387)
at org.apache.http.conn.ssl.SSLConnectionSocketFactory.createLayeredSocket(SSLConnectionSocketFactory.java:396)
at org.apache.http.conn.ssl.SSLConnectionSocketFactory.connectSocket(SSLConnectionSocketFactory.java:355)
at org.apache.http.impl.conn.DefaultHttpClientConnectionOperator.connect(DefaultHttpClientConnectionOperator.java:142)
at org.apache.http.impl.conn.PoolingHttpClientConnectionManager.connect(PoolingHttpClientConnectionManager.java:359)
at org.apache.http.impl.execchain.MainClientExec.establishRoute(MainClientExec.java:381)
at org.apache.http.impl.execchain.MainClientExec.execute(MainClientExec.java:237)
at org.apache.http.impl.execchain.ProtocolExec.execute(ProtocolExec.java:185)
at org.apache.http.impl.execchain.RetryExec.execute(RetryExec.java:89)
at org.apache.http.impl.execchain.RedirectExec.execute(RedirectExec.java:111)
at org.apache.http.impl.client.InternalHttpClient.doExecute(InternalHttpClient.java:185)
at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:83)
at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:108)
at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:56)
at com.atlassian.troubleshooting.jira.healthcheck.util.SupportEolCheckUtil.fetchAndProcessVersions(SupportEolCheckUtil.java:65)
at com.atlassian.troubleshooting.jira.healthcheck.support.EolSupportHealthCheck.doCheck(EolSupportHealthCheck.java:84)
at com.atlassian.troubleshooting.jira.healthcheck.support.AbstractSupportHealthCheck.check(AbstractSupportHealthCheck.java:23)
at com.atlassian.troubleshooting.healthcheck.impl.PluginSuppliedSupportHealthCheck.check(PluginSuppliedSupportHealthCheck.java:49)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at java.lang.Thread.run(Thread.java:745)
This is the "end of life" check failing, which usually happens when your Jira server cannot reach Atlassian over the internet to check whether the current version is supported or not.
It's a harmless failure, nothing breaks because of it, it just can't warn the admins when the version's support is going to go out of date.
The 2020 acquisition of Mindville added powerful asset and configuration management capabilities to Jira Service Management in the form of Insight. Following the completion of that integration, custo...
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