Hello,
I am trying to find a greek language pack so that customers can have the option of Greek when updating the language in the user preferences of their profile.
However, Greek does not seem to be a supported language.
Any ideas what I can do about it? Many customers definitely need to have their menu in greek when viewing a request.
Thank you advance,
Aggeliki
Hello @Aggeliki K,
Thank you for reaching out to Atlassian Community!
In Jira Service Management, currently, the Greek language pack is not available.
There is a feature request suggesting the implementation of this ability:
Please, click on vote and also watch to receive updates about the features.
Kind regards,
Angélica
Hello Angélica and thank you for your reply,
It is very critical for our customers to have greek menu in their customer portal and I should mention that WE HAD GREEK menu in previous versions, via an addon named 'JIRA Service Desk Greek (Greece) Language Pack'.
During the pre-upgrade procedure we uninstalled it and now we cannot find it in any way and reinstall it.
Could you please suggest a way to find it or retrieve it from our testing environment where it still remains?
We are really facing a big problem with our customers.
Below there is a scrennshot of the app installed in the testing environment :
Awaiting for your answer.
Regards,
Aggeliki
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi Aggeliki,
I saw that you created a ticket with our support about this request and they shared with you the documentation with the steps to install a custom language pack.
In case you didn’t receive the notification, you can access the ticket here.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hello Angélica,
Thank you for your help. I will follow these steps and ask the support if I have any questions.
Regards,
Aggeliki
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Is there any way to get the Greek Language Pack for cloud version of Jira Service Management?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.