Greek language pack

Aggeliki K March 19, 2021

Hello,

I am trying to find a greek language pack so that customers can have the option of Greek when updating the language in the user preferences of their profile.

However, Greek does not seem to be a supported language.

Any ideas what I can do about it? Many customers definitely need to have their menu in greek when viewing a request.

 

Thank you  advance,

Aggeliki

 

 

 

2 answers

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Answer accepted
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 22, 2021

Hello @Aggeliki K,

Thank you for reaching out to Atlassian Community!

In Jira Service Management, currently, the Greek language pack is not available. 

There is a feature request suggesting the implementation of this ability:

Please, click on vote and also watch to receive updates about the features.

Kind regards,
Angélica

Aggeliki K March 23, 2021

Hello Angélica and thank you for your reply,

It is very critical for our customers to have greek menu in their customer portal and I should mention that WE HAD GREEK menu in previous versions, via an addon named 'JIRA Service Desk Greek (Greece) Language Pack'. 

During the pre-upgrade procedure we uninstalled it and now we cannot find it in any way and reinstall it.

Could you please suggest a way to find it or retrieve it from our testing environment where it still remains?

We are really facing a big problem with our customers.

Below there is a scrennshot of the app installed in the testing environment :

greek langiage pack.PNG

Awaiting for your answer. 

Regards,

Aggeliki

Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 24, 2021

Hi Aggeliki,

I saw that you created a ticket with our support about this request and they shared with you the documentation with the steps to install a custom language pack. 

In case you didn’t receive the notification, you can access the ticket here.

Aggeliki K March 24, 2021

Hello Angélica,

Thank you for your help. I will follow these steps and ask the support if I have any questions.

 

Regards,

 

Aggeliki

Like Angélica Luz likes this
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incadea - Admin Jira February 17, 2022

Is there any way to get the Greek Language Pack for cloud version of Jira Service Management?

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