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Getting error on 5th user to a project with free plan

Hi,

The free tier supports upto 10 users but when adding 5th user to a project getting error. 

Thanks,

F.

1 answer

1 accepted

0 votes
Answer accepted

Hi @Muhammad Faisal 

What error are you receiving?

Just to confirm, if this is Jira Cloud there is a 10 user limit - but if this is Jira Service Management, there is a 3 agent limit. You might have gone over your agent limit in this instance.

See more on Free product limits on this page.

Ste

Thanks yes its Jira Service management not Jira cloud. 

Liron Atlassian Team Feb 04, 2021

So yes as mentioned JSM has a free tier limit of 3 agents.

Liron

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DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Site Admin
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