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Functionality of JSM post license expiry

Mas
Mas
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March 24, 2022

My organisation deployed Jira Service Management last year ( Commercial - Data Centre). 

The licences are due to expire soon. May I ask what happens once the expiry is overdue. 

  • Would the instance for example still be accessible i.e. read the previous tickets, access attachments etc.
  • Would administrator still be able to perform admin tasks such as removing users/ permissions etc.

Look forward to hearing from you.

 

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Brant Schroeder
Brant Schroeder
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April 2, 2022

@Mas welcome to the Atlassian community 

Per Atlassian's licensing FAQ "For Data Center licenses, after the first 12/24 months, your software maintenance will expire and your installation will become read-only. To ensure that your Data Center maintenance doesn't lapse, enroll in automatic renewals in my.atlassian.com."

This can be found here https://www.atlassian.com/licensing/purchase-licensing#software-maintenance

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