I'm looking at implementing JSD for my company, currently evaluating both Cloud and Server editions. The timeframe I am looking at to deploy to production is very tight, about 4 weeks. When initially carrying out the selection process, I geared onto JSD because it advertises itself as having a much shorter deployment timeframe then competitors, and being a much simpler solution to implement.
However, after knocking the demo versions around a bit, it seems this is quite a complicated endeavor, with a lot of manual configuration and learning through breaking and fixing to get this into usable shape.
What is the typical timeframe you have all experienced in a basic deployment (incident, problem, change aligned to ITIL), and basic service requests at the outset?
If I'm looking to get running quickly, is another solution more suitable?
Hello everyone, Hope everyone is safe! A few months ago we posted an article sharing all the new articles and documentation that we, the AMER Jira Service Management team created. As mentioned ...
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