I'm looking at implementing JSD for my company, currently evaluating both Cloud and Server editions. The timeframe I am looking at to deploy to production is very tight, about 4 weeks. When initially carrying out the selection process, I geared onto JSD because it advertises itself as having a much shorter deployment timeframe then competitors, and being a much simpler solution to implement.
However, after knocking the demo versions around a bit, it seems this is quite a complicated endeavor, with a lot of manual configuration and learning through breaking and fixing to get this into usable shape.
What is the typical timeframe you have all experienced in a basic deployment (incident, problem, change aligned to ITIL), and basic service requests at the outset?
If I'm looking to get running quickly, is another solution more suitable?
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