Hi all,
I have a project which involve several issue type.
I configured an automation based on a status transition trigger but as there are several issue type, the rule starts a lot of times because the status is used in all of them.
Is it possibile to pre-filter a trigger? I set a condition on issue type to apply the actions only on a specific issue type (and it works) but as I said in the log I can see that this rule is launched many times (with "no actions performed).
My goal is to engage the trigger only for a specific issue type from the very beginning.
Here the first part of the rule with the conditions:
In addition, I've noticed that it took almost 25 seconds to complete the automation, that is a huge amount of time. Could be possible to reduce it?
Welcome to our community.
Could you please try Issue Type equals condition directly?
Thanks,
YY哥
Hi YY哥,
thank you, with this change, the speed has definitly increased.
But I guess is not possible to "pre-filter" a trigger as the conditions are applied after the trigger is engaged.
Thank you,
Emiliano
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The automation rule builder block is triger -> condition -> action. So we can't limit a condition before a trigger.
Thanks,
YY哥
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The major criteria for your rule's time to execute is:
Some of these things you cannot control such as load / hardware and I would not bother, if its a concern, try executing the rule in off / peak hours and check the time.. If its better, also see if you can change the trigger to scheduled so that you control when rule is run. Again, depends on use case but big picture, I wouldnt worry too much about execution time unless it 5 mins or so.
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