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We receive our tickets via Email This Issue and have the problem that PNG files, which are in the signature as a logo, are repeatedly attached to the ticket when we reply multiple times.
We have already tried various recommendations from different comments, but without success.
We would like to not include images in PNG format with a size of less than 10kb in the JIRA ticket. We have already tried the following commands:
|Beschreibung||Mime-type regular expression||Min file size (KB)|
Hi @Christian Wolfram , welcome to the Atlassian Community and thanks for your question!
You can contact the vendor of Email This Issue to ask for help with this - Email This Issue | Atlassian Marketplace
When I have asked them for help, they were excellent, super helpful and responsive.
I hope you have the same experience.