Filter Images from Signature

[Christian Wolfram]

We receive our tickets via Email This Issue and have the problem that PNG files, which are in the signature as a logo, are repeatedly attached to the ticket when we reply multiple times.

We have already tried various recommendations from different comments, but without success.

We would like to not include images in PNG format with a size of less than 10kb in the JIRA ticket. We have already tried the following commands:

Beschreibung	Mime-type regular expression	Min file size (KB)
PNG-Filter	(?i).*\.png$	10
images	.*(?i)(.png|.PNG)	10
small images	image*.png	10
image	image*.png*	10
image20kb	image/	20
small jpegs	image/jp.*	10
small png	image/pn.*	10

Can someone maybe help find the correct regex expression?

Thanks.

[Valerie Knapp]

Hi @Christian Wolfram , welcome to the Atlassian Community and thanks for your question!

You can contact the vendor of Email This Issue to ask for help with this - Email This Issue | Atlassian Marketplace

When I have asked them for help, they were excellent, super helpful and responsive.

I hope you have the same experience.

[Christian Wolfram]

I have contacted the provider of Email this issue and together we are looking for a suitable solution. Thank you very much