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Field Service Management

Hi Team, 

Can anyone recommend a good add-on for Field Service Management? 

We would like to give our technicians the ability to complete their own job cards and enable our customers to provide feedback on the spot.

Thank you in advance.

1 answer

0 votes
Carlos Faddul Community Leader Sep 23, 2022

@Michael Fisher there is no need add-ons to do this :)

There is CSAT Feedback or customer satisfaction, natively in Jira, your agents only need to resolve the issue to the customer receive the satisfaction :)

 

I hope I helped you.

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