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Fetch information from table in description to custom fields

I get a lot of issues generated from my customers datacenters. The issue description contains a table with information that I want to enter in custom fields with automation.

The table can look something like this

Alert Type:

Device Alarm

 

Severity:

Critical

 

Alert Level:

NewYork-Email-notification

 

Device:

ESU-RQ7 (101.159.160.183)

 

Is it possible to fetch through Regex?

1 answer

1 accepted

1 vote
Answer accepted

Hi @Olof Nysten welcome on the community. Can you describe the whole proces in more detail?

Issues are created automatically with description which contains table? How do you want to process it?

Thank you.

The issues are created from incoming e-mails. These e-mails contains a table with all the information I need for custom fields. These field are then used in integrations with other systems.

As there are hundreds of issues created, it would be great if I can create an automation that fills the custom fields.

Hi @Olof Nysten , thank you for the information. Give me few days, I will try to play with it a little... I'm quite curious :)

Like Olof Nysten likes this

Hi @Olof Nysten I think I almost have it :).

I prepared issue with a table:

Selection_140.png

 

And I prepared an automation with following setup:

Selection_141.png

I logged my description to find out what is its format and it was:

|greeting|Hello| |name|Martin| |last name|Bayer|

 I hope it will help... :) 

Like Olof Nysten likes this

Thank you very much! That was exactly it. I have experimented with expressions like that but never found the solution.

cool, you are welcome :)

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