From the screenshot I can tell you are using our app - Advanced Portal Reports. We provide support for it using our support ticketing system - go to the Marketplace page of the app https://marketplace.atlassian.com/1219230 and click on the orange "Contact Us" button in the lower right corner.
We often have questions from folks using Jira Service Management about the benefits to using Premium. Check out this video to learn how you can unlock even more value in our Premium plan. &nb...
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