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Extra Columns in Service Desk

Kerri Simpson

Hi Guys,

This is our current set up

I want to add in some extra columns how do I do this.

Cheers

Accepted answers

Derek Fields _RightStar_

This is not currently possible in Cloud.

All comments

Derek Fields _RightStar_

This is not currently possible in Cloud.

Kerri Simpson

Oh that's unfortunate.

Cheers anyways

Boyan Angelov _Nemetschek Bulgaria_

Hi,

You can try our app - Advanced Portal Reports. It allows you to show any field in a portal report, you can customize which columns to show, and the customer can select which ones to see, reorder them, sort, filter, export to Excel, etc.

Best regards,

Boyan

Kerri Simpson

Hi Boyan,

It's not a report it's the actual columns when you go to the portal>requests>project

Thanks

Kerri

Boyan Angelov _Nemetschek Bulgaria_

Hi Kerri,

Exactly what I meant. On the standard Requests page, you cannot add more columns (you can only hide some of the existing). Our app allows you to show a similar page, but you can show any field there.

Best regards,

Boyan

Kerri Simpson

Hi Boyan,

I'm with you however, is there a cost with your product and is it compatible with the cloud version?

Thanks

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