You can try our app - Advanced Portal Reports. It allows you to show any field in a portal report, you can customize which columns to show, and the customer can select which ones to see, reorder them, sort, filter, export to Excel, etc.
Yes, it is a paid addon. It has Cloud version, you can check on the marketplace:
We often have questions from folks using Jira Service Management about the benefits to using Premium. Check out this video to learn how you can unlock even more value in our Premium plan. &nb...
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