Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,455,400
Community Members
 
Community Events
175
Community Groups

External System Import - CSV - Unable to Parse 'Date Created' field .

I am attempting to import bugs from Bug Tacker to JIRA .  When I attempt the import I am successfully importing all fields except the 'Date Created' field .

I am importing from a .csv created by Excel.

I have tried a few different date or date/time formats in excel before saving the CSV file.

The issues all import except for the following field:

  • Date Created  

This filed is empty after the import.

CSV file dates are formatted to m/d/yyyy h:mm (e.g 1/25/2021 7:58:00 PM)

In External System Import Date format I am changing the Date format

  • from (default setting)    dd/MMM/yy h:mm a
  • to  m/d/yyyy h:mm 

This filed is empty after the import.

The log shows 

Unable to parse created date: 4/8/2021 11:30
Unable to parse created date: 4/6/2021 18:26
Unable to parse created date: 4/5/2021 18:19
Unable to parse created date: 4/5/2021 12:50
Unable to parse created date: 4/4/2021 17:42

 

1- FromCSV_file.PNG2- MapProject.PNG3- MapFields.PNG4- MapValues.PNG5- Unable to parse created date .PNG

 

 

 

2 answers

0 votes

Ok, you say

"CSV file dates are formatted to m/d/yyyy h:mm"

But I doubt it.

That format is 

minute/day of month/year hour:minute

Two problems - you probably want to start with an M for month number, not an m for minute, and your h means "hour of morning/afternoon" and your dates do not contain an am/pm flag.  Either use hh for 24 hour clock or add am/pm to the CSV

Jack Brickey Community Leader Jun 24, 2021

Yes… his example CSV shows 4/5/2021 18:19 so that should be M/dd/yyyy hh:mm I think?

Yes, I'm pretty sure h is 12 hours, and hence needs the am/pm, and hh (or H) is 24 so it doesn't anything other than a number from 0-23

Thanks, I managed , I changed the format cells in CSV file to m/d/yy h:mm

0 votes
Jack Brickey Community Leader Jun 24, 2021

Can you try using M/d/yy h:mm in your format during import?

Still "Unable to parse created date .."

 

11.PNGUnable.PNG

Jack Brickey Community Leader Jun 24, 2021

Sorry it seems you have the full year? So M/d/yyyy maybe. However if your source has “0” in day field, e.g. 4/03/2021 then it would be M/dd/yyyy…I think. I believe there is a link that The import provides for formatting?

Suggest an answer

Log in or Sign up to answer
TAGS

Atlassian Community Events