I am attempting to import tickets into a JSM Cloud project. When I attempt the import I am successfully importing all fields except the date time related ones.
I am importing from a .csv created by Excel.
I have tried a few different date or date/time formats in excel before saving the CSV file.
The issues all import except for the following fields:
These filed are empty after the import.
Regional settings on the computer are yyyy-mm-dd
Excel dates are formatted to dd-mmm-yy
In External System Import Date format I am changing the Date format
The log shows
2021-03-28 20:16:37,302 WARN - Unable to parse created date: 12-Dec-16
2021-03-28 20:16:37,306 WARN - Unable to parse datetime: 12-Dec-16
2021-03-28 20:16:37,311 WARN - Unable to parse date: 15-Dec-16
Hi Everyone, In this tutorial, we will show you how you can monitor an SLA, and send notifications before or after the SLA has been breached. SLA Threshold Trigger The SLA t...
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