I am experiencing the following issue - I wanted to replace a custom field with a new one. So what I did is renamed the existing one "XXX" to "OLD". And created new one called "XXX". Then removed "OLD" from all the screens. However, now that I open several screens, it does not let me proceed telling me that "XXX" is required and I need to select a value, although I have selected one. When I add "OLD" back to the screen, the issue disappears.
Any ideas how I can fix this? I read something about re-indexing but I don't seem to have this option in my Advanced Admin settings.
Thank you all in advance!
It's because you have the field "OLD" flagged as mandatory. Jira has no way of knowing you're intending to use XXX as a replacement for OLD, the two fields are separate entities.
As well as removing OLD from the screens, you'll need to amend the field configuration to make it optional (and maybe XXX mandatory?)
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