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Error 401 by using REST-API

Ingo Syllwasschy
Ingo Syllwasschy
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October 1, 2024

Hello again ;-)

when I am using these API

https://developer.atlassian.com/cloud/customer-service-management/rest/v1/intro/#about

I became an 401-Error.

By using this API

https://developer.atlassian.com/cloud/jira/service-desk/rest/intro/#jira-cloud-platform-apis

all is good.

I am using the same credentials in variables. We use Jira SM Cloud Standard.

What going wrong?

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Ingo Syllwasschy
Ingo Syllwasschy
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October 1, 2024

It seems that Postman can not probertly work with a URL which includes more than one variable.  (At least with this API. After I am wrote the URL without variables, it works fine.
Must I am understand this?!

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Jira Service Management
Jira Service Management
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