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Emails not getting triggered when a customer is added in a specific project in JSM

Hi All,

I am using the below API to add a customer in a specific project in JSD but there is no email trigger to that customer .

https://serverIP/rest/servicedeskapi/servicedesk/projectkey/customer

On the other hand when i am adding a customer manually by going to customers option in the project settings  and clicking on ADD Customers and providing the email id, the email gets triggered to the new customer added and they receives the below email -

Hi,

XXX has invited you to the Sandbox Shrikant portal!
Visit the portal to raise requests and get help.

Could someone please let me know why the emails are not getting triggered when calling through API.

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