Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Email received in mail folder, but does not create a ticket in Jira

Dan Rushing May 15, 2023

We use the Email This Issue ad on to facilitate our emails for JSM. I have also created a ticket with that vendor. 

When we receive email from a particular address every once in a while our corporate email folder has has history of the email, but it does not make it to Jira and create a ticket. This only happens with emails from that email address.

Curious if others have had this problem. 

0 answers

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events