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Email notifications problems

Giulio Platania
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September 26, 2023


recently, the notification emails received from Jira have a different preview than before. Specifically, instead of displaying the username of the notification sender, it always shows "Noreply". This issue started on September 20th and only seems to affect emails sent to a specific company using the system. We have attempted to address the problem both through system settings (which we have not recently modified) and with the help of our system administrators. Can you assist us in resolving this issue? I have attached a screenshot of some email recieved by the "Noreply" actor. Thank you.Email issue.png



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