Our customer portal is available in English and French.
Unfortunately, a customer who is not logged in cannot change the language of the form, it opens the form following the browser language.
We've been experiencing an issue with our French notifications, I've tested with a French browser and the form appears in the correct language, the pop-up confirming that a ticket has been created appears in the correct language, but the confirmation email is received in English.
Our project default language is French and I've setup language support translations in English.
Does anyone have an idea as to why this would be happening?
Announcing safe customer notifications in Jira Service Management as a building block for compliance and privacy needs At Atlassian, we understand the increasing need to be assured that your data i...
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