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Email notification don't sent for one user. Issue. Jira.

Виталий Бахарев
Виталий Бахарев July 29, 2020

Jira cloud.

We have a project in Jira Cloud.

We have Default Notification Scheme in the project.

Users notification setings is set for the User.

Notification assistant shows that everything alright - this user has every permitions.

Users email is setup and spam is empty.

But the User dont recieve mail.

What can I do to solve the problem? 

 

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PhilSpo
PhilSpo
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July 29, 2020

Have you checked that other emails are going out to users in that project? Is it a project/email issue or that particular user issue?

Phil

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Виталий Бахарев
Виталий Бахарев August 2, 2020

It's particular user issue. Other emails are going out to users.

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