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Email in jira service mananagent

Andrey Miranda Diaz September 26, 2023

Good  afternoon ,

We  are going to migrate our Jira sofware  to Jira service management and we would like to know about the opcion with email that create a case  .

for example we have somes questions :

 Is it possible to have an answer template?

 Can we have several aliases  related to a single emailbox   with different issue types and different request types in each project?

These questions are for the cloud version and the server version




1 comment

Andrey Miranda Diaz October 10, 2023

Someone can you help me with this Questions ?


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