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Email Delivery has failed to these recipients


I have configured my company support email to forward some emails to a different Jira project. however, the email is not delivered is getting rejected. 


Kindly advise. 

2 answers

0 votes
Liam Green Community Leader Dec 03, 2020

Hi @Ibrahim Alnuman 

Welcome to the Community.

Have you checked the log to see why the email has been rejected?  If so, what does this say?

Regards, Liam

The log shows that auto foreword mail is blocked. 

Is there a way to disable them? 

Unfortunately, there is pretty less context around your question so here just a guess that this information could apply:

Edit: for Cloud especially this is relevant as I read:

Is it what you were looking for?

Let us hear from you. Community is happy to assist.


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