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ERR_SSL_PROTOCOL_ERROR - for specific agent

JOSEPH DELAI May 27, 2020

Bula / Hello

 

a specific user who has a Macbook Pro and uses both Safari and Chrome, has been getting this error:

This site can’t provide a secure connectionatlassian.net sent an invalid response.
ERR_SSL_PROTOCOL_ERROR

The rest of our users use Windows 10 with IE or Chrome and they are working perfectly fine. Hence we need some help to resolve this. We have tried clearing the cookies for atlassian.net, with no luck. 

 

appreciate any assistance you can provide.

 

Thanks

Joseph

2 answers

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Answer accepted
Gonchik Tsymzhitov
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 9, 2021
JOSEPH DELAI July 26, 2021

thank you very much

0 votes
Denny Fontaine June 22, 2021

Hello Joseph,

 

I have found helpful guide

 

Please check : https://www.cheapsslshop.com/blog/fix-err-ssl-protocol-error/

 

I hope this one will work for you

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