You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
For Jira Service Management (v5.6.0 with Jira 9.6.0) -- where is the file location of when it's looking for the files or where is the uploaded file located?
Object Schemas -> Configure -> Import -> Create Import configuration (see photos).
The problem is that we can't upload files due to XSRF (Upload gets stuck in Assets | Jira | Atlassian Documentation) and cyber won't let us modify the load balancer. So we'd like to manually upload the file to the server so that JSM will see the file and we can still import the CSV. I've tried adding a csv file to import/insight/file.csv and export/insight/file.csv. but it doesn't show up when clicking on the drop down for the file listing.
FYI -- This is the error in the log when we do try to Upload file via the GUI:
2023-10-17 16:36:17,116+0000 http-nio-8080-exec-10 WARN dan.long 996x617681x1 1yqdzoe x.x.x.x,x.x.x.x /rest/insight/1.0/file/upload [c.a.p.r.c.security.jersey.XsrfResourceFilter] XSRF checks failed for request: https://URL/rest/insight/1.0/file/upload , origin: https://URL , referrer: https://URL/secure/InsightConfigure.jspa