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Duplicating or changing Service Desk Customer Portal template

Jon Andrews
Jon Andrews February 3, 2014

Is it possible to duplicate a Service Desk customer portal?

I have a number of clients I'm setting up Service Desk for and have a customer portal set up for a test client at present. However setting this up by hand is time consuming therefore it'd be great to be able to reduce the duplication of this work....

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Henrique Freitas
Henrique Freitas
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June 11, 2015

Hi there,

 

Unfortunately it is not possible to duplicate the Service Desk although there is a improvement request for it.
Please check it here. Would be helpful if you vote for it and set yourself as a watcher to keep tracking it.

Cheers,

 

Henrique Freitas

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Andreas Ek3
Andreas Ek
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September 16, 2014

We are also interested in more info about this issue!

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