This question is in reference to Atlassian Documentation: Configuring JIRA Service Desk approvals
In workflow edit screen, on status settings, there is no such checkbox. Only "Allow all statuses...". Don't know why.
In case someone lands here looking for an answer ...
until the workflow is associated with an issue type that in turn is associated with a service desk project the 'Add approval' checkbox will not appear.
Basically update the Workflow scheme assoicated with the service desk project and pick the corresponding issue type that you will map the request type to.
Once you publish the updated workflow sheme, viola...
For me, I had my Issue Type -->Workflow and the Issue Type Scheme -->Service Desk. My problem was that I was trying to find the Add approvers checkbox in the Inactive workflows. Seems silly now, but since I do not have a sandbox, I was creating a copy of the workflow before editing it. This made a copy but saved it under inactive workflows. After numerous attempts, I simply decided to try directly in the active workflow - and voila! the Add Approvers check box was there. Just sharing my experience ;)
In order to make it possible for a status to get the "Add approval" the following have to be meet.
Issue Type associated with the workflow needs to be configured in Issue Type Schemes to be used by a ServiceDesk project.
Make sure that Default Issue Type Scheme is used by at least one SD project or add the issue type to the scheme of your project.
Make sure the workflow is associated in the Workflow schemes as well.
If this is done then the Add approval will become available.
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