Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Do we need to buy a license to use the Free Plan?


We're using JIRA Service Management Cloud free plan. Our trial is about to expire and I'm curious if we need to purchase a license to register our site to Atlassian? If yes, how can we do that, I cannot find this option in subscription management or products page>

2 answers

1 accepted

0 votes
Answer accepted

Hi @Didem Aksaray ,

You can find all the information HERE


I already know this link and information. I couldn't find any information regarding my question in this page and that's why I'm asking here. Could you please have a look at my question in the light of this?

Like Soumyadeep Mandal likes this

Hi @Didem Aksaray ,

It's clearly written that on some services you need a license but other than those services it's free!

0 votes
Jack Community Leader Dec 20, 2020

If you are using Free plan there isn’t any trial. As long as you stay under the allowed user limit you will be fine. 

Suggest an answer

Log in or Sign up to answer
Site Admin
Community showcase
Published in Jira Service Management

Why upgrade to Jira Service Management Premium?

We often have questions from folks using Jira Service Management about the benefits to using Premium. Check out this video to learn how you can unlock even more value in our Premium plan.  &nb...

227 views 1 6
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you