Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Do new users have to create jira accounts in order to be added to a company database?

I’m in the process of looking to add users. Do they physically have to create individual accounts or can they join through being emailed a invite link and I mange the permissions each user individually has? This is for a it department so I will have to put each user in his or her specific role within the department.

1 answer

0 votes

Hello Alex,

Welcome to Atlassian Community!

On Jira Cloud, users can join by themselves if the site administrator allows it on the User management page or they can join by being invited. So, the answer to your question is that they can join using both options, it will just depend on what the site administrator wants.

The best option, in my opinion, is to add them and not allow them to create their accounts, so you will have more control over who has access to what.

For more details about the user management, please check the documentation below:

If you have any other questions regarding this matter, please let us know.

Regards,
Angélica

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Site Admin
TAGS
Community showcase
Published in Jira Service Management

Why upgrade to Jira Service Management Premium?

We often have questions from folks using Jira Service Management about the benefits to using Premium. Check out this video to learn how you can unlock even more value in our Premium plan.  &nb...

182 views 1 6
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you