We have a requirement for the specific client such that one of the issue type has to be disabled and should not be available for creating the new ones. Is there any solution possible through configuration?
Hi @Sandesh TM
This would require a marketplace app that extends the workflow options within Jir or a scripting app
You could use:
I prefer JMWE, but that's a personal prefference
Hi @Sandesh TM ,
You can use the validator in create transition, which JMWE plugin is providing, In this you can specify which group,project roles or a custom field containing users or groups.
Thanks.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You can acheive it by simply removing the create screen from the Issue configuration, or take the help of the plugin like scriptrunner.
Kindly vote and Accept the ans if this helps.
Thanks
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Please stop using AI to answer questions, they do not understand how Jira works.
In this case, it is wrong because you can not remove the create screen from the configuration.
A validator is the only answer.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
@Nic Brough -Adaptavist- @Marc - Devoteam
Apologies for the confusion here. when I say remove the screen, keep the screen empty without any field on it. If summary which is the mandatory field is missing, user will not be able to create a issue, and this is the solution I provided to one of my clients without the help of any plugin and it worked as expected.
Correct me if I still misunderstood.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
This does not work. It prevents everyone from creating the issue type.
If that is the actual goal, then the right solution is to remove the issue type from the issue type scheme, so it is not available.
There is no "confusion" here, you need to stop using LLM AIs to answer questions. Jira needs an expert AI, not an LLM.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.