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Disable automatic ticket linking in comment



Is it possible to disable auto-linking a ticket when typed or included in the comment?


I want to put TEST-123 and send it to the user as TEST-123 plain text only.



1 answer

1 accepted

0 votes
Answer accepted

Hello @Stephen Villegas,

Welcome to Atlassian Community!

When adding an issue key to a comment and press space or enter, it will be automatically changed to a link and currently, it’s not possible to disable that. 

There is a feature request suggesting the implementation of this ability:

Please, click on vote and watch to receive updates about the feature. 

For now, a workaround is to add the issue key inside brackets, for example, or add a period, and then remove it before posting the comment or add the issue key and a comma. As I mentioned, it only turns into a clickable link if you press space or enter after typing the key.

Screen Shot 2021-03-31 at 16.54.40.png

Hope this helps!

Kind regards,

Hi @Angélica Luz ,

Thanks, and you completely understand my requirements.

Though I'm already doing this workaround I accepted your answer.

Thank you for the JRACLOUD link... hope we can really get an update from Atlassian team.

Thank you,

Stephen Villegas

Like Angélica Luz likes this

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