We have some issues that create on a SD project via the API using the connect app. The report for the issues is set as user A, and user A gets the email notifications of the issue created and updates to the issue as he is the creator of the issue.
We want to stop all notifications to user A including all Atlassian emails, all SD notifications, all issue notifications.
I have disabled all under marketing email prefs https://preferences.atlassian.com/main?hid=xxxxx
Disabled everything on atlassian.net/secure/ViewPersonalSettings.jspa
Can disable individual ones by clicking on Turn off this request's notifications but that is manual.
Please advise how to do that?
Yes. Sorry I missed that this is a single user. If this is a Customer there is no way to isolate a single customer AFAIK. If this is a Jira user they are notified according to the Notification schemes for each project. In this case ensure the one user never appears in any role or group used in any notification schemes.
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