Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Deleting auto-generated transition that is not visible in diagram view

I have a transition titled: "waiting for support" that I need to delete altogether. I can see it in the text-based version of my workflow but not in the diagram version. From what I've read so far, diagram view is the only way to delete a transition. See attached pix...1.png2.png

2 answers

1 accepted

0 votes
Answer accepted

When you click on Waiting for Support at the bottom of the box do you see conditions or validators ? Can you show a screen shot of that line (to the right with the box with the details)?

I removed the allow all transitions from the In Progress step and it went away! Thanks again!

It looks like you are clicking on the status box - and not the transition (the line).  When you click on the transition/line - you should see it.

3.pngCaglad, thanks for responding so quickly. I clicked on every line and still do not see it. I'm showing transition labels in this pic as well.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Site Admin
TAGS
Community showcase
Published in Jira Service Management

Why upgrade to Jira Service Management Premium?

We often have questions from folks using Jira Service Management about the benefits to using Premium. Check out this video to learn how you can unlock even more value in our Premium plan.  &nb...

157 views 0 4
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you