Delay on email notifications

[gfernandez]

Hello everyone,

I would like to know if anyone is experiencing with JSM a delay on many email notifications. For example, a client registered an issue yesterday afternoon and after 20 hours the agent has just received the notification showing that a new issue has been created.

Anyone else with the same problem?

[gfernandez]

As the emails are being bounced, I have thought that the delayed notifications could be due to JIRA receiving the rejected emails and trying to send them again.

Could it possible?

[Ariel Lipkies]

I'm seeing a few minutes delay

[gfernandez]

To me is around 20 hours.