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Customize the columns in your customers' requests list

Hello,

 

Is it possible to add in the 

Customers' requests list

other fields than the "default" ones?

 

Regards,

 

Mihai

2 answers

1 accepted

2 votes
Answer accepted

Hi Mihai,

Currently you can only choose from the pre defined fields and not custom ones.

There is a suggestion here: https://jira.atlassian.com/browse/JSDCLOUD-9705

I would recommend you vote and watch that.

Many Thanks

Hi @Mihai Marculescu ,

It's not possible to do it natively as @Support Team _Clearvision_ mentioned. You can try using the app which provides wide possibilities for requests page customization: My Requests Extension for Jira Service Management. It's not only about adding additional columns on this page but also saving searching as filters.

Best regards,

Kate

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