Hi Mihai,
Currently you can only choose from the pre defined fields and not custom ones.
There is a suggestion here: https://jira.atlassian.com/browse/JSDCLOUD-9705
I would recommend you vote and watch that.
Many Thanks
Hi @Mihai Marculescu ,
It's not possible to do it natively as @Support Team _Clearvision_ mentioned. You can try using the app which provides wide possibilities for requests page customization: My Requests Extension for Jira Service Management. It's not only about adding additional columns on this page but also saving searching as filters.
Best regards,
Kate
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