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Customize the columns in your customers' requests list



Is it possible to add in the 

Customers' requests list

other fields than the "default" ones?





2 answers

1 accepted

2 votes
Answer accepted
Support Team [Clearvision]
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Aug 26, 2022

Hi Mihai,

Currently you can only choose from the pre defined fields and not custom ones.

There is a suggestion here:

I would recommend you vote and watch that.

Many Thanks

0 votes
Kate Pawlak _Appsvio_
Community Leader
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Aug 29, 2022

Hi @Mihai Marculescu ,

It's not possible to do it natively as @Support Team [Clearvision] mentioned. You can try using the app which provides wide possibilities for requests page customization: My Requests Extension for Jira Service Management. It's not only about adding additional columns on this page but also saving searching as filters.

Best regards,


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