Whenever we have a customer request that have more comments that usually (more than 30 let`s say) Jira Service Desk is having trouble loading request.
It`s usually taking more than minute to load request.
I have noticed on Developer Tools in Chrome that on it is blocked on Waiting (TTFB) (Network Tab).
On Jira server ticket is loading normally.
Problem occurs only on Service Desk.
We have JIRA Service Desk (3.8.2)
Is someone had this situation and know how to solve this ?
We often have questions from folks using Jira Service Management about the benefits to using Premium. Check out this video to learn how you can unlock even more value in our Premium plan. &nb...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event