1, I have logged into customer portal. i have raised a ticket and by selecting all request i can see Type , Reference, Summary, Service desk, Status, Requester, Similarly i want to add assignee, date etc.
2, I have raised a ticket and selected, inside i can see "share field". please help me how to remove "share field".
Hi Everyone, In this tutorial, we will show you how you can monitor an SLA, and send notifications before or after the SLA has been breached. SLA Threshold Trigger The SLA t...
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