Hello.
Our company used to work with Jira Service Desk Server version 3.12.20.
We have 8 portals and 250+ request types.
Basic language is Russian.
We had upgraded JSD to 4.1.0 version and had updater customers portal to a new version.
Soon after that we found a problem.
Search request with english words return correct results.
Search request with russian words returns empty result.
This issue relates to https://jira.atlassian.com/browse/JSDSERVER-6400
Instanse should be update to version 4.2.0 or higher
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I have a similar problem.
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Hello.
This issue relates to https://jira.atlassian.com/browse/JSDSERVER-6400
An answer was simple.
Update your instance to version 4.2.0 or higher.
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